Communications With The Tenant

One of the most critical services that a property management professional in Willow Oaks performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Tenants in Willow Oaks often ask to break rules, or make other special requests. The property management expert knows the lease and knows why the rules are there. A renter can catch an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.