Communications With The Tenant

One of the primary services that any property manager in Springbrook Forest performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Tenants in Springbrook Forest may ask to bend rules, or make other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed owner at a moment of weakness causing the rental investor to grant a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.