Communications With The Tenant

One of the most important services that your property manager in Penderbrook_square performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.

Renters in Penderbrook_square may ask to bend rules, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to give into a request that is against the owner's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to overrule our work.