Communications With The Tenant

One of the primary duties that any property management expert in North Hill performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in North Hill typically ask to change rules, or make other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed owner at a moment of weakness causing the owner to give into a request that is counter to the owner's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.