Communications With The Tenant

One of the most important duties that your property management expert in Kings_park_west performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Tenants in Kings_park_west may ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A renter can catch an uniformed landlord at a moment of ignorance causing the owner to grant a request that is counter to the landlord's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.