Communications With The Tenant

One of the most important duties that any property management professional in Cliffton performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Cliffton often ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal all matters to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.