Communications With The Tenant

One of the most important duties that your property manager in Charleston Square Townhm performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the tenant.

Renters in Charleston Square Townhm often ask to bend lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed owner at a moment of ignorance causing the landlord to grant a request that is against the property owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.