Communications With The Tenant

One of the primary services that your property manager in Braxton performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Renters in Braxton will often ask to break rules, or ask for other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is against the landlord's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take every question to the landlord, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to overrule our work.