Communications With The Tenant

One of the important services that your property manager in Ashwood performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in Ashwood may ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.