Communications With The Tenant

One of the primary services that a property manager in Westwood Village performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Renters in Westwood Village typically ask to change lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A tenant can catch an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the property owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.