Communications With The Tenant

One of the most critical services that a property management professional in Victoria Farms performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in Victoria Farms often ask to break rules, or ask for other special requests. The property management professional knows the rules and knows why the rules exist. A tenant can catch an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is against the owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.