Communications With The Tenant

One of the important duties that a property manager in Old_courthouse performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Renters in Old_courthouse will often ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A renter can ambush an uniformed owner at a moment of weakness causing the rental investor to grant a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.