Communications With The Tenant

One of the most critical services that a property management expert in Hahn Property performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Renters in Hahn Property may ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed owner at a moment of ignorance causing the landlord to grant a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to second-guess our work.