Communications With The Tenant

One of the primary duties that your property management professional in Foxstone performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the renter.

Renters in Foxstone often ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed owner at a moment of weakness causing the owner to give into a request that is counter to the rental investor's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.