Communications With The Tenant

One of the important services that a property manager in Chelsea Court performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Renters in Chelsea Court may ask to break rules, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A tenant can ambush an uniformed owner at a moment of ignorance causing the owner to grant a request that is counter to the landlord's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the landlord to second-guess our work.