Communications With The Tenant

One of the important duties that any property management expert in Summit_walk performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Tenants in Summit_walk often ask to break rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed owner at a moment of weakness causing the property owner to give into a request that is against the landlord's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the rental investor to overrule our work.