Communications With The Tenant

One of the primary services that any property manager in Springfield Oaks performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Renters in Springfield Oaks will often ask to bend rules, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed property owner at a moment of ignorance causing the owner to grant a request that is counter to the rental investor's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.