Communications With The Tenant

One of the most important services that a property manager in Japonica performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Renters in Japonica will often ask to bend rules, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.