Communications With The Tenant

One of the most important duties that your property management professional in Bentley Village performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Tenants in Bentley Village may ask to break lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to give into a request that is counter to the landlord's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.