Communications With The Tenant

One of the most critical services that a property manager in Stratton_woods performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Stratton_woods often ask to bend rules, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed landlord at a moment of weakness causing the property owner to grant a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.