Communications With The Tenant

One of the most critical services that your property manager in Hickory Cluster performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Renters in Hickory Cluster typically ask to break rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed owner at a moment of weakness causing the owner to grant a request that is counter to the property owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.