Communications With The Tenant

One of the most critical services that a property manager in Heather Knoll performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Heather Knoll typically ask to break rules, or ask for other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.