Communications With The Tenant

One of the important services that any property management professional in Glenvale performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the tenant.

Renters in Glenvale often ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is against the property owner's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the owner to overrule our work.