Communications With The Tenant

One of the most important duties that a property management expert in Concord Village performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Renters in Concord Village often ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.