Communications With The Tenant

One of the most critical duties that any property management expert in Oak Hill performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Tenants in Oak Hill often ask to bend lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed property owner at a moment of weakness causing the owner to grant a request that is against the owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the property owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.