Communications With The Tenant

One of the most critical services that your property management expert in The Colonies performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for property owners: never share your contact information with the tenant.

Renters in The Colonies will often ask to change rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the landlord to grant a request that is counter to the owner's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.