Communications With The Tenant

Handling interactions with a renter in Salona_village

One of the most important duties that your property management professional in Salona_village performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Tenants in Salona_village may ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed owner at a moment of ignorance causing the owner to grant a request that is against the owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.