Communications With The Tenant

One of the important services that any property management expert in Langley performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Renters in Langley will often ask to bend rules, or make other special requests. The property manager knows the lease and knows why the rules exist. A renter can catch an uniformed property owner at a moment of ignorance causing the owner to give into a request that is against the property owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the owner to overrule our work.