Communications With The Tenant

One of the most critical services that any property management professional in Hunting Ridge performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for owners: never share your contact information with the renter.

Tenants in Hunting Ridge may ask to change lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A renter can catch an uniformed rental investor at a moment of ignorance causing the rental investor to give into a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.