Communications With The Tenant

One of the most important services that your property management professional in Hastings Estates performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the tenant.

Renters in Hastings Estates may ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed landlord at a moment of weakness causing the owner to grant a request that is counter to the property owner's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal every question to the rental investor, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.