Communications With The Tenant

One of the most critical services that your property management expert in Chesterbrook_estates performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the tenant.

Renters in Chesterbrook_estates may ask to bend rules, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A renter can catch an uniformed owner at a moment of ignorance causing the owner to grant a request that is against the property owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal every question to the owner, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.