Communications With The Tenant

One of the important services that any property management expert in Washington Square performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in Washington Square may ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A tenant can catch an uniformed owner at a moment of ignorance causing the rental investor to give into a request that is against the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.