Communications With The Tenant

One of the important duties that your property management professional in Worldgate performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the tenant.

Renters in Worldgate typically ask to bend rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can catch an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is counter to the landlord's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.