Communications With The Tenant

One of the most critical duties that a property management expert in Village At Herndon Mills performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Tenants in Village At Herndon Mills often ask to bend rules, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed property owner at a moment of weakness causing the landlord to give into a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the owner to second-guess our work.