Communications With The Tenant

One of the most critical duties that a property manager in Wolftrap Estates performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Renters in Wolftrap Estates typically ask to bend rules, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of ignorance causing the owner to grant a request that is against the property owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the landlord to overrule our work.