Communications With The Tenant

One of the primary services that your property manager in Holly Knoll performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.

Tenants in Holly Knoll will often ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to second-guess our work.