Communications With The Tenant

One of the primary duties that your property management professional in Ponds At Centreville performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Tenants in Ponds At Centreville often ask to bend rules, or ask for other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed rental investor at a moment of weakness causing the property owner to give into a request that is against the property owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to overrule our work.