Communications With The Tenant

One of the important duties that your property management professional in Briarcroft performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the tenant.

Tenants in Briarcroft often ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed owner at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the property owner, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.