Communications With The Tenant

One of the most critical duties that any property management professional in Estates_at_leeton_manor performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Renters in Estates_at_leeton_manor often ask to change lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is counter to the rental investor's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.