Communications With The Tenant

One of the most critical services that a property manager in Westport performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Renters in Westport may ask to change lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can catch an uniformed owner at a moment of weakness causing the owner to give into a request that is against the property owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.