Communications With The Tenant

One of the most important services that your property management expert in Old Mill Community performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Renters in Old Mill Community may ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed rental investor at a moment of weakness causing the property owner to give into a request that is against the rental investor's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the property owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.