Communications With The Tenant

One of the most important services that any property management professional in Cherry Blossom performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Renters in Cherry Blossom often ask to change rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.