Communications With The Tenant

One of the primary duties that your property manager in Webbwood performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Renters in Webbwood typically ask to break rules, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A renter can catch an uniformed property owner at a moment of ignorance causing the owner to grant a request that is against the property owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.