Communications With The Tenant

One of the most critical services that any property manager in Ravensworth Park performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Renters in Ravensworth Park will often ask to break rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the owner to second-guess our work.