Communications With The Tenant

One of the primary services that your property management expert in Hillbrook_forest performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Tenants in Hillbrook_forest will often ask to break lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can catch an uniformed landlord at a moment of weakness causing the rental investor to grant a request that is against the landlord's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take all matters to the property owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.