Communications With The Tenant

One of the most important duties that any property manager in Fairfax_heritage performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Fairfax_heritage typically ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of weakness causing the owner to give into a request that is against the rental investor's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the owner, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.