Communications With The Tenant

One of the primary duties that a property management expert in Chestnut Hill performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Chestnut Hill typically ask to break lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is against the property owner's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.