Communications With The Tenant

One of the important duties that a property management professional in Canterbury Woods performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Tenants in Canterbury Woods will often ask to break lease provisions, or make other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.