Communications With The Tenant

One of the most important services that your property management professional in Annandale performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the tenant.

Tenants in Annandale typically ask to change rules, or make other special requests. The property manager knows the rules and knows why the rules exist. A renter can catch an uniformed landlord at a moment of ignorance causing the owner to grant a request that is counter to the property owner's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal all matters to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.