Communications With The Tenant

One of the important duties that any property management professional in Hahn Property performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Hahn Property may ask to break rules, or make other special requests. The property manager knows the lease and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of ignorance causing the rental investor to grant a request that is counter to the rental investor's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to second-guess our work.